Shipping policy

Shipping Policy

Last updated: 17 September 2026

Thank you for shopping with The Book Berry Club. Each of our boxes is carefully prepared and packed before being sent on its adventure to you.

Where We Deliver

We currently deliver to addresses within the United Kingdom only.

We hope to offer delivery to more locations in the future.

Processing & Dispatch

Our boxes are prepared in small batches, so processing times may vary between collections.

The expected dispatch timeframe for each box will be clearly stated on the relevant product page before you place your order.

Once your order has been dispatched, you will receive a confirmation email.

Limited Releases & Pre-Orders

Some Book Berry Club boxes may be offered as limited releases or pre-orders.

Where a product is a pre-order, this will be clearly stated on the product page together with the expected dispatch timeframe.

If you order a pre-order product alongside another product, they may be dispatched together unless otherwise stated.

If there is a significant unexpected delay to a pre-order or other order, we will contact you using the email address supplied at checkout.

Shipping Costs

Delivery charges will be clearly displayed at checkout before payment is completed.

Shipping costs may vary depending on the size or weight of the order and the delivery service selected.

Delivery Times

Estimated delivery times shown on our website are estimates and are separate from our processing time.

We will aim to dispatch your order within the timeframe stated when you purchase it.

If we become aware of a significant delay affecting your order, we will contact you.

Delivery Addresses

Please check your delivery address carefully before completing your order.

If you notice an error after ordering, please contact us as soon as possible at hello@bookberryclub.co.uk If your order has not yet been dispatched, we will try to update the address for you.

We cannot guarantee that an address can be changed once an order has been dispatched.

Missing or Damaged Deliveries

If your parcel has not arrived within the expected timeframe, or it arrives damaged, please contact us at hello@bookberryclub.co.uk with your name and order number so we can investigate.

Please do not dispose of damaged packaging or products until you have contacted us, as photographs may help us investigate the issue.

Your statutory rights are not affected.

Questions About Delivery

If you have any questions about an order or delivery, please contact:

The Book Berry Club
Email: hello@bookberryclub.co.uk